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Comprehensive guides and tutorials to help you get the most out of Matchup Better's features and capabilities.

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FAQ

Quick answers to frequently asked questions about our platform, features, pricing, and how to get started.

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Frequently Asked Questions

How does Matchup Better's matching algorithm work?

Our DeepMatch AI™ uses machine learning models trained on 75+ million historical B2B interactions. It analyzes operational capacity, financial resilience, organizational behavior, and strategic tendencies to generate compatibility scores with 90%+ accuracy. The algorithm continuously learns and improves from new data.

What information do I need to provide to get started?

To create your compatibility profile, you'll need to provide basic company information, operational data, financial indicators (for verification), and your business goals. All information is securely encrypted and used solely for matching purposes. You can update your profile at any time.

How long does it take to get matching results?

Once your compatibility profile is complete, our matching engine typically generates initial results within 24-48 hours. For more complex requirements or custom matching criteria, it may take up to 5 business days. You'll receive email notifications as matches are found.

Can I integrate Matchup Better with my existing systems?

Yes! Our MB Connect API allows seamless integration with ERP, CRM, sourcing, and compliance systems. We provide comprehensive documentation and developer support. Contact our technical team to discuss your specific integration needs and requirements.

What industries does Matchup Better support?

We support organizations across manufacturing, logistics, construction, technology, retail, finance, healthcare, and many other industries. Our platform is designed to be industry-agnostic, adapting to the specific needs and requirements of different business sectors.

How secure is my business data?

Security is our top priority. We use end-to-end encryption for all data in transit and at rest, conduct regular security assessments, implement strict access controls, and maintain compliance with industry standards. Your data is never shared without your explicit consent, and you can request deletion at any time.

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